Insurance is a sphere associated with intensive flows of financial resources. It is not surprising that in real life there are cases of fraud of some professional participants of the insurance market at all levels of rendering insurance services - from the process of concluding the insurance contract to the payment of insurance compensation.
In order to prevent fraud, employees of “Kapital Sug'urta” Joint Stock Company regularly conduct trainings and seminars, where they talk about the procedure for sale of insurance policies, methods of combating insurance fraud and types of legal liability provided by law in cases of detection of such violations.
As experts say, fraud occurs at different stages of providing and receiving insurance services. For example, when selling insurance policies fraud occurs on the part of some insurance intermediaries, deception during settlement of losses most often occurs when the client incorrectly states insurance events embellishing them in order to obtain a larger amount of compensation. In case of illegal actions of insurance agents, both the insurer, who has received less than the full insurance premium, and the policyholder (client), whose property interests are not fully insured, or not for the entire prospective period of insurance or are not insured at all, may suffer.
- The most common cases of fraud through insurance brokering are the use of fake or stolen forms of insurance policies, deliberate and unreasonable understatement of the cost of insurance policy (insurance premium) by the insurance agent, and in some cases in collusion with the insurant registration of the insurance policy backdating (in collusion with the insurant), intentional damage to the insurance policies forms and their subsequent temporary use. Most often, above unlawful actions of insurance agents lead to a protracted process of proceedings concerning the justification of payment of insurance compensation and / or denial of payment, head of Voluntary Insurance Division of “Kapital Sug'urta” JSC, Sherzod Saydahmetov says.
In order to prevent the spread of fraud “Kapital Sug'urta” is carrying out a number of activities, including work related to removal of all forms of strict reporting (policies) from insurance agents of the company, the company produced specialized forms of strict reporting for the policies of compulsory insurance of civil liability of vehicle owners with the marks "With restriction" and "Without limitation". Forms of strict reporting of a new format are available for sale from insured insurance agents trained in “Kapital Sug'urta”.
- In November last year our company announced about accelerated courses "Insurance agent - your consultant in the insurance world" which lasted 5 days. They were dedicated to preparation of insurance agents and improvement of efficiency of sales of insurance products. Training on these courses was free of charge. In addition, our company monthly monitors sold insurance policies on the basis of submitted reports from the branches. We also carry out a check purchase through the "secret buyer" program. At the same time, if there is any doubt about the insurer's authenticity or the correctness of any insurance policy, in order to prevent fraud in insurance, we ask clients to contact the company's offices, Sherzod Saydahmetov added.
Fighting insurance fraud is a common task that should not remain a problem only for insurance companies. If citizens themselves are more vigilant, this will help in the fight against fraud.
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